78phpearl Privacy Policy

1. Introduction and Scope

78phpearl ("we," "us," "our," or "the Platform") operates the online gaming platform accessible at https://78phpearl.app. We are committed to protecting the personal data of all individuals who interact with our platform, including registered players, prospective users, and visitors to our website.

This Privacy Policy ("Policy") describes how 78phpearl collects, uses, stores, discloses, and otherwise processes personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

By accessing the 78phpearl platform, completing registration, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any provision of this Policy, please discontinue use of the platform and contact us to request account deletion.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012 and this Policy, 78phpearl acts as the Personal Information Controller (PIC) with respect to the personal data of its registered users and website visitors.

Inquiries, complaints, and data subject requests may be directed to the 78phpearl Data Protection Officer (DPO) at the contact details set out in Section 15 of this Policy. 78phpearl has designated a DPO in accordance with Section 21 of the DPA and Rule VII of the DPA's Implementing Rules and Regulations.

3. Personal Data We Collect

3.1 Registration and Identity Data

When you create a 78phpearl account, we collect: full legal name; date of birth; residential address (including city, province, and postal code); mobile number; email address; and, where required for Know Your Customer (KYC) verification, government-issued identification document numbers (e.g., PhilSys National ID, passport, or driver's license number).

3.2 Financial Data

To process deposits and withdrawals, 78phpearl collects: GCash or PayMaya account numbers associated with your registered mobile number; bank account numbers for BPI, BDO, or Metrobank transfers; transaction amounts, timestamps, and reference numbers. We do not store full card numbers or CVV codes — these are handled directly by our certified payment processing partners.

3.3 Gaming Activity Data

We record all gaming activity associated with your account, including: game sessions, bet amounts, game outcomes, win/loss records, bonus usage, and account balance history. This data is retained for compliance, dispute resolution, responsible gaming monitoring, and analytical purposes.

3.4 Technical and Device Data

When you access the 78phpearl platform, our systems automatically collect: IP address; device type, operating system, and browser version; session timestamps and duration; pages visited and features used; and geolocation data at the country and city level (used to verify jurisdictional compliance).

3.5 Communications Data

Any communications you send to 78phpearl support — including chat transcripts, emails, and support ticket content — are retained as part of your account record for service quality and dispute resolution purposes.

4. How We Collect Your Data

78phpearl collects personal data through the following means:

• Directly from you — through account registration forms, KYC document submissions, deposit and withdrawal requests, support interactions, and promotional opt-ins;
• Automatically — through cookies, server logs, and session tracking technologies when you browse or use the platform;
• From third parties — including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, and, where applicable, social login providers.

5. Legal Basis and Purposes for Processing

78phpearl processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual necessity — to fulfil our obligations under the 78phpearl Terms & Conditions, including account management, game access, payment processing, and customer support;
• Legal obligation — to comply with anti-money laundering laws (RA 9160), PAGCOR regulatory requirements, NPC guidelines, and other applicable Philippine legislation;
• Legitimate interests — to detect and prevent fraud, maintain platform security, improve services, and conduct analytics;
• Consent — for optional communications such as promotional emails, SMS alerts, and push notifications, which you may withdraw at any time through your account settings.

6. Disclosure of Personal Data to Third Parties

78phpearl does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties strictly for the purposes described in this Policy:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank) — to process financial transactions;
• Game software providers — who receive anonymised or pseudonymised session data necessary to operate game functionality;
• Identity verification services — to perform KYC checks as required by PAGCOR and anti-money laundering regulations;
• Fraud prevention and cybersecurity providers — who analyse technical data to detect and prevent unauthorised account access;
• Regulatory and law enforcement authorities — where disclosure is required by law, court order, or binding regulatory direction from PAGCOR, the NPC, or Philippine law enforcement agencies.

All third parties with whom 78phpearl shares personal data are contractually required to process such data only for the specified purpose, maintain appropriate technical and organisational security measures, and comply with applicable Philippine data protection law.

7. International Data Transfers

Some of 78phpearl's third-party service providers — including certain game software developers and cloud infrastructure providers — may process personal data outside of the Philippines. Where such transfers occur, 78phpearl ensures that appropriate safeguards are in place, including contractual clauses requiring the recipient to maintain data protection standards equivalent to those required under the Data Privacy Act of 2012.

By using the 78phpearl platform, you consent to the transfer of your personal data to countries outside the Philippines as described in this section, subject always to the safeguards outlined herein.

8. Data Retention

78phpearl retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and anti-money laundering obligations;
• Financial transaction records: Retained for a minimum of ten (10) years in accordance with Philippine financial record-keeping law;
• Gaming activity logs: Retained for five (5) years for compliance, responsible gaming, and dispute resolution purposes;
• Support communications: Retained for three (3) years following the closure of the relevant support interaction.

Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

9. Cookies and Tracking Technologies

The 78phpearl website uses cookies and similar tracking technologies to enhance user experience, maintain session state, perform analytics, and deliver relevant content. The categories of cookies used include:

• Strictly necessary cookies — required for core platform functionality such as login session management and security;
• Performance and analytics cookies — used to understand how users navigate the platform and identify areas for improvement;
• Functional cookies — used to remember your preferences, such as language settings and responsible gaming limit configurations.

You may control or disable non-essential cookies through your browser settings. Note that disabling certain cookies may impair the functionality of the 78phpearl platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the service.

10. Security of Personal Data

78phpearl implements technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the 78phpearl platform;
• Encryption of sensitive data at rest within our database infrastructure;
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis;
• Multi-factor authentication requirements for administrative platform access;
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third-party security firms.

Notwithstanding the foregoing, no data transmission over the internet or electronic storage system is entirely immune from risk. If you become aware of any security vulnerability or suspect that your account has been compromised, please notify us immediately at [email protected].

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 78phpearl:

• Right to be informed — to know whether and how your personal data is being processed;
• Right of access — to request a copy of the personal data we hold about you;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of personal data where there is no longer a lawful basis for processing, subject to our legal retention obligations;
• Right to data portability — to receive a structured, machine-readable copy of personal data provided by you to 78phpearl;
• Right to object — to object to processing based on legitimate interests, including direct marketing;
• Right to lodge a complaint — to file a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at the details in Section 15. We will acknowledge your request within seventy-two (72) hours and aim to fulfil it within thirty (30) calendar days, subject to identity verification requirements.

12. Children and Minors

The 78phpearl platform is strictly intended for individuals who are 21 years of age or older in accordance with PAGCOR regulations. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the relevant account.

Parents or guardians who believe that a minor has registered on the 78phpearl platform or provided personal data without their consent should contact us immediately at [email protected] so that we may investigate and take appropriate action.

13. Links to Third-Party Services

The 78phpearl platform integrates with third-party services including payment processors and game providers. While 78phpearl takes reasonable steps to ensure these partners maintain adequate data protection standards, we are not responsible for the privacy practices of third-party websites or services. Users interacting with third-party interfaces — such as the GCash or PayMaya payment screens — should review the applicable third-party privacy policies independently.

14. Amendments to This Privacy Policy

78phpearl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform features. Material changes will be communicated to registered users via email or through a prominent notice on the platform.

The "Last Updated" date at the top of this page indicates the date of the most recent revision. Your continued use of the 78phpearl platform following the publication of a revised Policy constitutes acceptance of the revised terms. We encourage you to review this Policy periodically.

15. Contact and Data Subject Requests

For all privacy-related inquiries, data subject access requests, or complaints regarding 78phpearl's processing of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Subject line: "Data Privacy Request – [Your Full Name]"
• Response time: Acknowledgement within 72 hours; resolution within 30 calendar days
• Support hours: 24 hours a day, 7 days a week

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which regulates the enforcement of the Data Privacy Act of 2012. Information about the NPC complaints process is publicly available through official Philippine government channels.